The SMART Spark

The Dumpster Fire: Automation without Documentation

The Dumpster Fire: Automation without Documentation

Automation doesn’t fix broken processes—it just breaks them faster. I get it—automation is exciting. The idea of setting up workflows that magically take care of things for you is tempting. But let me tell you, if you skip the step of defining and documenting your...

Too Many Contacts, Not Enough Clarity? The Secrets to CRM Cleanup

Too Many Contacts, Not Enough Clarity? The Secrets to CRM Cleanup

A clean CRM means better data, fewer mistakes, and more conversions. A CRM is a powerful tool—when it’s clean, organized, and up to date. But when duplicate records, missing information, and outdated contacts pile up, it can create more problems than solutions. If...

Is Your CRM a Powerful Growth Engine or Just a Digital Rolodex?

Is Your CRM a Powerful Growth Engine or Just a Digital Rolodex?

A CRM isn’t just a contact list—it’s the engine that drives revenue when fully integrated. Many businesses adopt HubSpot or another CRM with the goal of streamlining sales and marketing, only to find themselves barely scratching the surface months later. The reality?...

Choosing the Best E-Commerce Platform for Your Business in 2024

Choosing the Best E-Commerce Platform for Your Business in 2024

Choosing the right e-commerce platform depends on your business's specific needs, budget, and technical expertise. As a small to mid-size business owner, selecting the right e-commerce platform is crucial for establishing and growing your online presence. Recently, I...

The Shrinkenomics of Attention: Short-Form’s Meteoric Rise Explained

The Shrinkenomics of Attention: Short-Form’s Meteoric Rise Explained

Only the most gripping, razor-sharp content can cut through the clutter of our multi-tasking mania. In today's fast-paced, digital-first world, the name of the game is capturing attention quickly and efficiently. As entrepreneurs and content creators, we're battling a...

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